“Would that make our customers proud?”
It’s a simple question with profound implications on the choices you make.
When was the last time you asked it?
(Another good question is: “Are we proud of the customers we have?”)
“Would that make our customers proud?”
It’s a simple question with profound implications on the choices you make.
When was the last time you asked it?
(Another good question is: “Are we proud of the customers we have?”)
In his biography, Larry Ellison recalls a conversation he had with Bill Gates on the phone that left him stunned: “I didn’t agree with him
The purpose of a strategy is to change the world in a way that the chances of success increase. Crucially, you need to figure out
Trust can thrive when people say what they mean and mean what they say. Easy, isn’t it? Well, not quite … Here’s the bit where