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When was the last time you asked this question?

“Would that make our customers proud?”

It’s a simple question with profound implications on the choices you make.

When was the last time you asked it?

(Another good question is: “Are we proud of the customers we have?”)

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Does it groove?

“I will not be thinking theory.” Victor Wooten, a famous Jazz bassist, prefers groove over theory. For him, it’s obvious that when it grooves, the

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I see you

When was the last time you said “Thank you!” to someone even though you didn’t have to? A thank you that’s not only transactional but

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