You can’t lead hearts without caring for the ground they stand on.
Isn’t it interesting how earth and heart are anagrams?
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Some businesses still live by the belief that a “thank you” is for amateurs. Professionals don’t need a “thank you” because that’s what the money is
“And how is clarity to be achieved? Mainly by taking trouble and by writing to serve people rather than to impress them.” — F. L.
In a recent conversation with Alex Smith about strategy, we briefly touched on this never-ending confusion between strategy, tactics, and planning: Almost always, when people