This week, I’m asking one simple but important question each day for you to ponder (on your own or with your team):
When a customer reads your “about us” page, would they come to the conclusion that they are included in “us”?
This week, I’m asking one simple but important question each day for you to ponder (on your own or with your team):
When a customer reads your “about us” page, would they come to the conclusion that they are included in “us”?

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In a few days, my new project “What the Best Leaders Say” will launch. I thought it would be fun to look at the opposite
It’s a family tradition for us to say thanks to our children at the end of each school year, not for the marks they brought
Social media doesn’t feed you based on who you want to become but based on who you are (according to their data). And yet, the