Search
Close this search box.

Who is “us”?

This week, I’m asking one simple but important question each day for you to ponder (on your own or with your team):

When a customer reads your “about us” page, would they come to the conclusion that they are included in “us”?

Get Daily Insights on The Art of Communicating for Free

Read More

Public thinking

The world of tech is messy and noisy. Trends come so fast and disappear so quickly that it’s hard to understand what’s really going on,

Read »

Hearing what we say

Mary says: “I think it’s important that we focus on stability.”Taylor adds: “It’s also important that we focus on efficiency.”Mary says: “There seems to be

Read »

Daily insights on
The Art of Communicating

Find the right words and
make a bigger impact!!
You can opt-out any time but I think you’ll really like what you get. Please see my privacy terms.