This week, I’m asking one simple but important question each day for you to ponder (on your own or with your team):
When a customer reads your “about us” page, would they come to the conclusion that they are included in “us”?
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If your audience didn’t get it, they didn’t get it.That’s rule no. 1. There really is no use in arguing that you meant it slightly
How you walked up the stage …How you interacted with audience member during the break before your talk …How you treated the staff during the
Clarity can show up in the form of a thought or in the form of a feeling. The aha effect happens when both fall together
