Shining eyes are among the most reliable compasses for doing work that matters.
Benjamin Zander pointed it out in his brilliant TED talk:
“I realized my job was to awaken possibility in other people. And of course, I wanted to know whether I was doing that. How do you find out? You look at their eyes. If their eyes are shining, you know you’re doing it.”
What does consistently make your customers’ eyes shine?
What makes your team’s eyes shine?
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It’s really just one: They don’t persuade. They resonate. That’s it for today. Keep lighting the path!
It’s a simple truth: The easiest way to get a decision maker to approve a decision is to offer something that they actually want. Of
Strategic clarity at the top. Confusion below.That’s the status quo in too many organizations. The CEO knows exactly what she wants. The board refines and