Good communication is easy to understand.
Great communication is relevant.
If I can’t see why that sophisticated solution you’re so eloquently explaining isn’t for me, I won’t care.
If I can’t see why the problem you’re so vividly outlining isn’t mine, I won’t care.
But if you make me see why that’s my problem and why that solution will make it go away, it’s a different game.
“Oh, you’re talking to me!”
That’s when I start paying attention.
Get This Moment Counts in your inbox.
My weekly briefing for leaders who want to give their best talk exactly when it matters
I value your privacy. No spam. Just “Great stuff, brilliantly articulated” (to use the words of longtime reader David).
“Good job,” the leader declares as the team meeting disperses. The team members file out with a quiet that speaks volumes, another routine meeting has
Here’s to the small moments. → The friend who asked, ‘How are you?’ and really meant it.→ The colleague who said, ‘You’ve made this easy,’
Pretending to have no weaknesses is a rookie move. In the professional world, we respect businesses that recognize their limits and embrace them. B.B. King,