… don’t add more; find its heart and show that.
Take a step back, subtract the non-essential, and amplify the essential!
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… unless we root for a team. At which point a whole range of emotions kicks in: hope, joy, sadness, anger, … When we don’t
The selfish speaker is still the standard approach to speaking. Selfish speakers want us to get them. As opposed to them getting us. They speak
Yesterday, I spoke about managed dissatisfaction. In communication it means meeting the basic threshold of adequacy without investing in the effort to truly connect, enlighten,
