Did you say a word of appreciation to someone who needed to hear it?
Did you give to someone more than you needed to give?
Did you smile when they entered the room?
Did you call someone who missed you?
Did you encourage someone to say “no” to something that deeply troubled him?
Did you encourage someone to say “yes” to something she couldn’t find the courage to agree to herself?
When was the last time that this someone was you?
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Ultimately, the course of an organization is determined by the sum of thousands of choices that each member in the organization makes each and every
Eat. Drink. Sleep. Turn off your phone. When you’re going into a high stakes meeting or when you’re about to enter the stage to give
“I’ve got more important business to do so I’ll cancel this meeting.” Of course, you’ve got more important business to do. That’s out of the