Did you say a word of appreciation to someone who needed to hear it?
Did you give to someone more than you needed to give?
Did you smile when they entered the room?
Did you call someone who missed you?
Did you encourage someone to say “no” to something that deeply troubled him?
Did you encourage someone to say “yes” to something she couldn’t find the courage to agree to herself?
When was the last time that this someone was you?
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You deeply believe in what you do, but how can you find words that make others believe in it just as much? On Jan 14th,
I’ve just visited a business website but quickly left it utterly frustrated by the confusing messaging. Certainly, you’ve had similar experiences with some presentations, websites,
When I wrote my first book (“The AHA Effect”), I was stunned to see that almost every communication book out there focused on the wow
