I’m so obviously right, what the hell is going on with you?

Some stances are just so obviously wrong that it’s hard to understand how anyone can even come to that conclusion.

The natural reaction is to just dismiss the other argument: What’s going on with you? (Which easily leads into pointless fights that lead nowhere.)

A much better approach is to turn that feeling into a genuine question. Really, what’s going on here? What brings them to that conclusion? As, from my perspective, this argument is so obviously wrong that there must be something going on here. Really, what?

Often, it turns out that there, in fact, is a reason to come to a different conclusion. Or, at least, a cause. Addressing that cause can lead to way more meaningful discussions. And to way more meaningful reactions to deal with a situation.

(A simple example: As a business owner, we are sometimes baffled about why a customer didn’t choose us, right? What’s wrong with them that they really considered our competition the better offer. Asking a genuine question about what the hell is really going on there gets us much more meaningful answers – and, consequently, much more meaningful reactions to adapt our offer.)

Consider my Masterclass

Learn to craft messages that resonate so strongly
that it incites action and creates movements.

Read More

Turn on the light

You see things that I don’t. The beauty of communication is that for most things I don’t need to be you to see them as

Read »

Who cares?

For many communicators, the default way of communicating is to try and make people want what they have to offer. Thus, they work hard to

Read »

Karaoke skills

In their great book „Moments of Impact“ on how to make better meetings, Chris Ertel und Lisa Kay Solomon define this term: Karaoke skills is

Read »
Dr. Michael Gerharz

Dr. Michael Gerharz

GET

Work with me 1:1

Create messages that resonate so strongly that it leads to change!
Focus your message to what matters most to your customers and communicate it with clarity

SEARCH THE SITE

Yes, I love talking to you. Call me at +49.2241.8997777
Or reach out at michael@michaelgerharz.com