Trust isn’t built through what you say.
It’s built through how deeply you mean it.
Sometimes it’s really that simple.
Trust isn’t built through what you say.
It’s built through how deeply you mean it.
Sometimes it’s really that simple.

Get This Moment Counts in your inbox.
How exceptional leaders communicate when the message has to land
I value your privacy. No spam. Just “Great stuff, brilliantly articulated” (to use the words of longtime reader David).
The selfish speaker is still the standard approach to speaking. Selfish speakers want us to get them. As opposed to them getting us. They speak
“I’d love to say it clearly… but I’m not allowed to.” That’s the reality for many people working inside bigger companies. People aren’t resisting clarity.
When you’re pitching an idea … … clear beats clever.… tangible beats sensational.… plain English beats jargon. I have yet to see an exception to