It’s not “we, the leaders“ and “you, the team.”
It’s “us, together.”
Watch for language that separates you from the team. It can be subtle, but it’s almost always there.
It could be in the way you express what you want, what you expect, what you value, etc. …
… and it separates the team from yourself …
… when, actually, you’re in this together.
How do you create that sense?
Get This Moment Counts in your inbox.
How exceptional leaders communicate when the message has to land
I value your privacy. No spam. Just “Great stuff, brilliantly articulated” (to use the words of longtime reader David).
If customers knew everything that you know, it would be a no-brainer for them to buy from you, right? They would queue up in an
The fear of focus is the fear that the thing you would focus on isn’t enough. That people would want more. And that you cannot