Secure the only spot at the airport that sells water and you can basically stop bothering about how you do business. It doesn’t really matter how good or bad your service is or how clear or confusing your communication is, business is almost unavoidable.
For everyone else, clarity in your communication (what can people expect) and providing great service (delivering on what they expect) turns out to be invaluable.
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As if there hadn’t been enough challenges for businesses already, such as digitisation, climate change and many more, the last year brought an even bigger
Arms cross. Voices rise. You know exactly where this is going. You explain. Again. They push back. Again. It’s not that they don’t understand. It’s
Every shot that Messi didn’t make, wasn’t a goal. He only ever scores when he shoots at the goal. Which he does. Most importantly, he’ll
