Welcome back to “Irresistible Communication”.

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Two minutes, one insight

on how to find better

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words

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.

Speaker 5: Some leaders sugarcoat the truth because they think it's kinder.

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But sugar melts.

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And when it does, all that's

left is a sticky mess.

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One of the reasons they soften

the bad news is because they

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want to protect their pee.

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They think a spoonful of sugar

makes it easier to handle.

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But here's the problem.

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When the coating melts, and

it always does, doesn't it?

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What's left is the mess, the sense

that something's missing, that

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something doesn't quite add up.

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And that wondering that now follows

is often worse than the actual truth.

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People will try to piece things together

and pretty quickly the versions that

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spreads in their conversations sound much

scarier than the real story ever was.

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That's why I always prefer clarity.

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Transparency.

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Honesty.

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It might not taste as sweet as the

sugared version, but it's far healthier.

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Trust me, people can't handle the truth.

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Doubt is a lot harder to handle for them.

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It makes people sick.

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So if you want to light the

path, don't sweeten the truth.

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Say it as it is, plain and simple.

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To me, that's way kinder than

serving a spoonful of sugar.

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Keep lighting the path.