A faint smile.
A fleeting expression.
A hesitation in their voice.
These tiny signals carry meaning.
But you’ll only catch it if you slow down enough to notice.
Move on too quickly, and you’ll never see it.
Today is perhaps a good day to practice this.
Get This Moment Counts in your inbox.
How exceptional leaders communicate when the message has to land
I value your privacy. No spam. Just “Great stuff, brilliantly articulated” (to use the words of longtime reader David).
Great communication often feels effortless.Even though it’s usually far from it. It takes significant effort to make your communication feel effortless. Interestingly, much of that
Not the easy ones. The hard ones. The ones that provide direction: This is where you’re headed. This is what matters most. For example, if
… is a great way of finishing strong. But what would happen if you turned that upside down and started with the best? Would people stay