The art of communicating is less about making yourself heard and understood than about making your audience feel heard and understood.
The distinction of great communicators is that they don’t just reach our ears and smarts; they touch our hearts.
Heard and understood
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The most important person in the room
Great salespeople give us the feeling that nothing is more important to them than us right now. Great educators do the same. Great friends as
The complete picture
Many communicators struggle with the challenge to convey a complete picture of their topic to their audience. After all, it’s quite a complex topic to