If there was one thing you could do today to delight one of your customers and put a smile on their face, what would it be?
Why don’t you?
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The introduction is probably the single biggest missed opportunity in many presentations. What’s the purpose of your first sentence? Some people would probably answer it’s
If I didn’t follow your advice what would happen? Where would I be missing out? Because why would I listen if nothing’s at stake?
Yes, I write every day. Not because I have something profound to say every morning. I write because my thinking is messy. And thinking more