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A Tale of a Communication Breakdown

The polite applause rippled through the auditorium as the CEO stepped down from the podium. What a contrast to the electric anticipation that vibrated through the room just an hour ago. The applause was more a courtesy than a celebration, a thin veil over the palpable haze of confusion that now hung in the air.

As the CEO had progressed through the slides of the new strategic plan, the initial spark of excitement gradually dimmed. His words, once awaited with bated breath, now seemed to dance around in circles, weaving a tapestry of jargon that hung between him and the team, a barrier rather than a bridge.

The slide titled “Synergistic Strategies Moving Forward” still burned in the team’s mind, a kaleidoscope of buzzwords and abstract concepts with no translation to the reality the teams were facing daily. The murmurs grew, whispers of confusion weaving through the rows of seats.

When the floor opened for questions, a brave hand shot up. The question was simple, direct, trying to cut through the fog of corporate speak. But the CEO’s answer meandered through a maze of metrics and KPIs, leaving the team even more in the dark than before.

You could feel the disconnect growing, the chasm between the podium and the team widening with every passing minute.

As the CEO descended the steps of the stage, the polite applause followed him out of the auditorium, leaving behind a sea of bewildered faces, each one reflecting the maze of confusion the team found themselves lost in.

What was left was a room full of individuals searching for a beacon in the uncertainty.

Have you experienced a situation similar to this fictional one? How did it impact your team, and what steps did you take to improve communication moving forward?

Lead boldly, speak wisely!

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Dr. Michael Gerharz

Dr. Michael Gerharz



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