5 minutes

That’s how long I wait.

After that I’ll leave the call and write a note asking if anything got in their way.

I always give a second chance. But not a third.

Fortunately, that rule is rarely needed.

How do you handle late comers and no-shows?

Get Daily Insights on The Art of Communicating for Free

Read More

Us, together

A strong indicator for whether you’re working in a company that values respect and ownership is to look at the way leadership and team refer

Read »

Changing the game

In many pitch presentations, there’s a struggle between how people perceive the decision maker’s status and how they want the decision maker to perceive their

Read »

Daily insights on
The Art of Communicating

Find the right words and
make a bigger impact!!
You can opt-out any time but I think you’ll really like what you get. Please see my privacy terms.