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Sophistication

Complexity tends to give the impression of sophistication. But actual sophistication lies in making things simpler, not more complex.

So, let’s not make this more complex than it needs to be. (But also not simpler.)

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Becoming a leader

When people transition into a leadership position, they are regularly surprised to learn how much of their job is now communication. And, in turn, how

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Managers not allowed

In 2007, Jos de Blok started a revolution in the Dutch healthcare market. He decided that the best managers are no managers and founded the

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