Posts in Tag: progress

Are you wasting time on placebo progress?

Did you know that most ‘door close’ buttons in US elevators don’t actually work? True story.

For regulatory reasons, doors need to be open for a minimum time to allow people to get in. To comply, many buttons have been disabled or use a timer that makes them basically useless because when the timer expires, the doors will close anyway.

Psychologists call this placebo buttons. The funny thing about placebo buttons is that people still press them.

Why? Because it feels good.

It feels like you’re doing something.
You’re in control.
Even when nothing really happens.

And isn’t that exactly how some organizations work?

They have all these buttons to press that have zero effect.
The meetings.
The reviews.
The reports.

All of which give you the illusion of progress but too often have no actual effect.

But what’s really interesting is what happens next: People start having opinions about it.

They develop tools to press the button more effectively.

They create templates and procedures to increase efficiency.

They even hold workshops about button-pressing.
They write guidelines.

And still, the door doesn’t move an inch.

But you’re already in the trap.

Because the better you get at pressing a non-functioning button, the harder it becomes to admit that it was never functioning in the first place.

Actual progress only starts when someone dares to ask:
“What if this button doesn’t do anything at all?
Maybe we shouldn’t get better at pressing it.”

That moment of clarity can feel uncomfortable.

But it is also the only way to stop wasting energy on placebo progress and start lighting a path that actually opens doors.

Keep lighting the path,
Michael

PS: Here’s some more background. Today, most buttons actually do technically work, but only after a delay, which means that pressing the button usually won’t significantly speed up door closing. If you want the full background, here’s a good writeup.

Seeing what’s possible

When people say “we want better leadership”, what they often mean is leaders who think “just like us”. That’s a problem.

When everyone sees the world the same way, we risk missing the patterns that don’t fit our story. But if we only see what fits our story, we stop seeing what’s possible.

We miss the voices that could challenge us to grow.
We miss the chance to build something bigger than ourselves.

What we’d much rather need is …

Leaders who don’t just manage the machine but change what the machine is for.

Someone who welcomes more voices, even when those voices are inconvenient.

And who can hold the tension of disagreement without rushing to make it neat.

A leader who knows that focus is a choice, not a spreadsheet exercise.

And who chooses courage over comfort, even when it costs them.

Leaders who dare to say things in the most plain and simple way possible.

And yes, leaders who see things differently than we do.

There’s a new book by Charlotte Otter you’ll want to read.

It’s a passionate call for more diverse leadership teams, made of people who’ve seen different things and, therefore, see different things.

It’s called We Need New Leaders.

Keep lighting the path,
Michael

Moving people

Somewhere along the way, “professional” communication became dry, corporate, and utterly forgettable.

Businesses love the cautious wording. Overworked sentences. Industry-approved jargon.

The kind of words where no one leans in, no one remembers what you said, and no one feels anything.

Words that move people are very different. They are often simple, raw, and direct.

Something people recognize as real.
Something that sparks a thought they can’t shake.
Something that makes them see the world just a little differently.

Professional words aim to sound right.
Heartfelt words feel right.

If you want to find words that do that join us on Feb 11th for the 2nd edition of the free “Leaders Light the Path Session”.

Here’s what we’ll cover:
→ How to encourage people to challenge the status quo.
→ Why heartfelt words are underestimated in business.
→ Simple strategies to turn ambition into progress.

It’s a highly interactive session to help you find words that don’t just explain your ideas — but make them impossible to ignore.

Seats are limited to keep it small and interactive, but saving your spot is easy — just reply to this mail.

We’ll meet on Feb 11th at 11am Eastern / 5pm CET via Zoom.

Keep lighting the path!

Taking action

Why do some strategies sound brilliant in the boardroom but never take off in the real world?

Well, thinking up the strategy is one thing. But time and again I’ve seen that the real challenge is getting the team to act according to the strategy. That’s a completely different thing.

The idea of a strategy just isn’t enough.
Acting on that idea is what makes the leap happen.

Which means:
Communication makes the difference.

Is it
Plain and simple (so everyone understands it)?
Actionable (so everyone knows the actions)?
Transformative (so it encourages bold moves)?
Heartfelt (so everyone embraces it)?

It’s a mistake to think that the course of your organization is shaped by the boardroom resolution. It’s much more the sum of the thousands of tiny choices and actions that follow from it.

Each team member, from yourself making acquisitions to the junior drafting prototypes, contributes to the journey.

And if you want all of these actions aligned, you need to light the PATH!

So, how many of your team members truly understand the essence of your strategy and can act on it with clarity and conviction?

(The “PATH to Strategic Impact” is out now! Click to take a look inside.)

Get This Moment Counts in your inbox.
How exceptional leaders communicate when the message has to land

    I value your privacy. No spam. Just “Great stuff, brilliantly articulated” (to use the words of longtime reader David).