Do you mean it?

Most companies want to stand for something bigger.
Few actually do. Here’s how it becomes your strategic advantage.

It’s actually simple.
And one word summarizes it well: Commitment.
Mean what you say.

Do you?

So many businesses talk about values, purpose, the planet.
But how many of them actually mean what they say?
Most crumble at the first difficult trade-off.

Patagonia didn’t.
You’re probably familiar with their purpose:

“We’re in business to save our home planet.”

It sounds almost too idealistic to be true. But unlike almost every other business they mean it. For them, it’s not just a clever spin. It’s their actual business model.

And they made some bold moves most brands would never risk. For example:

  • A New York Times ad that begged you not to buy their jacket.
  • Mobile workshops that repair gear for free.
  • A legal structure that funnels every dollar beyond reinvestment straight into environmental work.

No, really! We mean it!

This level of commitment is hard to find elsewhere. But it’s one of eight patterns I’ve found when researching for my book The PATH to Strategic Impact.

Statements so bold other businesses will find them ridiculous.

This opens up a strategic advantage that’s hard to match because it’s a commitment so costly, other businesses would never dare to copy it.

And it’s a perfect example of the four PATH principles in real life: Plain and simple, Actionable, Transformative, and Heartfelt.

In the Clarity Lab, Harald Krytinar and I, will uncover more patterns of successful strategy communication.

We will dig into real examples from real businesses and pull them apart until we clearly see why they work and how you can adapt the pattern for you business.

Hope to see you there …

Keep lighting the path!

The cost of inaction

Usually, it’s a lot easier to grasp the cost of an action than that of inaction.

It costs $X to service your car. But what does it cost to not have it serviced?

It costs $X to buy that book and Y hours to read it. But what does it cost to not know what you’ve learnt from reading it?

It costs $X, a phone call, and one evening of your time to invite a friend you haven’t met in a long time for dinner in that new restaurant. But what does it cost to not spend the evening with them?

It costs $X to book a coaching session plus an hour of preparation, three hours to meet, and the guts to implement the insights. But what does it cost to not book it?

Fear of commitment

Better to play it safe because what if they don’t like it, right?

Fear of rejection is one of the huge roadblocks in many corporate cultures. When failure is not tolerated well, it keeps people from exploring the edges and crossing boundaries.

And yet, it’s not always missing tolerance that causes people to play it safe. Sometimes, fear of rejection is a comfortable hiding place from the actual fear which is much rather a fear of commitment.

Bad bosses who don’t tolerate failure mean that it’s not my fault when I don’t make bold moves. It’s their fault. It’s the bad culture. In a different culture, with a more tolerant boss, I would dare bravely.

And probably you would.

But probably you wouldn’t.

Because what if it’s much rather the effort that you fear. The effort to cross the boundaries and come up with something that’s so good that rejection is not an option.

Fear is a compass. Quite often, it’s a tool that forces us to decide whether we want to stick out or fit in.

What kind of “yes”?

What kind of “yes” are you seeking with your presentation?

Are you looking to just close that deal? Or are you looking for deep commitment?

Are you looking to make a quick buck? Or do you want to build a long lasting relationship?

Are you satisfied when you made the sale? Or do you want to go all the way until you solved the problem?

If it’s the former, then craft a presentation that doesn’t make me think. Make it an easy choice. Make me say “yes” quick. Give me an offer I cannot resist because it’s “too good to be true”.

However, if you’re looking for commitment, if you want to build a relationship, the opposite might be better suited for you. Make it a hard choice. Make me consciously decide that yours is the right solution for me. Make me struggle with the decision so that once I choose you, then I’m totally convinced and I’m all in.

Easy choices appear tempting. But trust isn’t built on easy choices. It’s built on honesty, empathy, and commitment. It’s built on thinking things through and sweating the details.

What kind of “yes” are you seeking?

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Picture of Dr. Michael Gerharz

Dr. Michael Gerharz