What if your beautiful message attracts the wrong people

After yesterday’s post, another thoughtful question came up:

“What if the people who find my message beautiful aren’t my customers?”

Fair point. And a smart one.

Here’s how I think about it.

If the message feels deeply right to you — not pretty, not clever, but right — that’s telling you something about what you stand for.

It reveals the kind of meaning you want to create in the world. And that, in turn, shapes the kind of people who will want to work with you.

So yes, maybe not everyone who finds it beautiful will buy from you. But the ones who do buy will do so for the right reasons. That’s the difference between customers and true supporters.

In other words, if your beauty draws the “wrong” people, it might be worth asking: wrong for what? Wrong for short-term growth, or wrong for the future you actually want to build?

In this sense, beauty isn’t just a filter for your audience, but also a mirror for your own alignment. If it doesn’t feel beautiful to you, you might be compromising what makes your work worth doing.

The people who share that sense of rightness are your audience.

They’re the ones who will stay when trends shift and attention fades.

Keep lighting the path,
Michael

A more nuanced look at beautiful messages

I got quite some pushback on yesterday’s post about beauty. The main objection could be summarized like this:

“Beautiful is subjective!”

To which I say: Exactly. That’s the point.

Beauty is subjective.
It’s why it works.

A message that’s truly beautiful to some will never land with everyone.

Fantastic, I say.

You’ve found your people. It draws in those who see the world through a similar lens, who share your sense of truth and meaning.

Your message turns from a generic something that serves everyone into a beloved something for a special kind of people.

Your audience.
Not: everyone.

The ones who will see the beauty are your audience.

Because when someone says, “That’s beautiful,” what they’re really saying is, “That speaks to me.”

So yes, beauty is subjective.

And I highly encourage my clients to embrace it.

What are your thoughts on this?

Keep lighting the path,
Michael

That’s beautiful

You know what word we almost never hear in business conversations about communication?

Beautiful.

We talk about messages being clear. Concise. Strategic.
But beautiful? Never.

And yet, when a message truly resonates, that’s exactly what it is. Beautiful.

Isn’t it?

Don’t get me wrong. I don’t think that artificially decorating a message to make it look prettier will make it the least bit more effective.

I’m also not suggesting to look at this as poetry.

It’s more like the other way around.

When it’s effective, it’s almost always also beautiful.

Even if you didn’t think at all about intentionally making it so.

For example, when form and meaning are perfectly aligned. When the words feel inevitable. When the audience doesn’t just understand the point but feels it.

That’s beauty, isn’t it?

Or when everything unnecessary falls away and only the essence remains. When a phrase captures a truth so clearly that it makes people pause. When it feels as if those words have always been waiting to be said.

That’s also beauty, no?

Don’t get me wrong though. Beauty is not really the point here.

But in my experience it’s a fantastic measuring stick.

If you look at your message, your keynote, your email, and you don’t think “This is beautiful,” I’ll passionately argue with you that you might not be there yet.

I would immediately get suspicious. Is it really 100% sound? Clear? Does it say exactly what you want it to say?

If it’s not beautiful, I bet that it doesn’t.

What I find fascinating is that your gut will immediately tell you. We’re just not used to listening to it. But once you do listen, it becomes your compass. You know you need to keep tweaking until it’s also beautiful.

And that’s the reason why what the best leaders say is often beautiful.

Curious what you think. Have you ever looked at your communication this way? What role does beauty play in your communication?

Keep lighting the path,
Michael

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Picture of Dr. Michael Gerharz

Dr. Michael Gerharz