Why undeserved applause is harmful and why we need audiences to be honest
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Transcript
Have you ever sat in a totally boring presentation, but
Michael:ended up clapping your hands anyway?
Michael:Clearly the applause wasn't well-deserved but you clapped anyway.
Michael:But why did you do it?
Michael:Out of peer pressure?
Michael:Or was it pure relief that finally it's over?
Michael:Was it politeness?
Michael:Here's the thing.
Michael:It may be polite, but the problem with undeserved applause is that the
Michael:speaker doesn't get a chance to grow.
Michael:She doesn't get to feel the consequences of a bad performance.
Michael:She gave her speech, everyone clapped, everything's fine.
Michael:But what if her real goal wasn't to get a good round of applause,
Michael:but to change her audience's minds?
Michael:She won't be able to verify that it worked.
Michael:At least not easily.
Michael:Was the customer's decision for or against the project based on the presentation?
Michael:Was it her speech that led to more employees adopting the new work
Michael:culture or was it something else?
Michael:When direct feedback is missing, it's just hard to tell.
Michael:For leaders, this is an even bigger problem.
Michael:I mean, who wants to be the person to tell the leader how
Michael:bad her presentation was, right?
Michael:But on the other hand, how easy is it to praise her for her great presentation?
Michael:If it's a bat one, we’d rather politely remain silent.
Michael:But it's really not a helpful attitude.
Michael:As a leader, you should encourage your team to provide honest feedback.
Michael:As a group, you should agree to give honest feedback.
Michael:As an audience member, by all means, be polite, but also help
Michael:the speaker grow, especially if that's what she's looking for.
Michael:And that's the crucial point here.
Michael:As a speaker, you should be the driving force behind this.
Michael:If you are looking to make change happen, then find out who honestly
Michael:tells you whether your talk is actually great and seek out their feedback.
Michael:Encourage your audience to be honest.
Michael:And then grow from there, adapt and deliver a talk that changes the world.