Leaders Light The Path

PODCAST EPISODE

The blank stare

Why the blank stare of your conversation partner is a powerful tool to arrive at clearer communication.

Transcript
Speaker:

One of the things we lack as speakers on a large stage is the blank stare

Speaker:

of our audience, even more so when the large stage is virtual, so

Speaker:

that you're looking into a camera.

Speaker:

In a one-on-one conversation or in a meeting, the blank stare

Speaker:

informs us about our blind spots.

Speaker:

If we're being fuzzy, or if our words feel too abstract, we

Speaker:

will usually see it immediately reflected on other people's faces.

Speaker:

Which in turn will lead us to look for different, clearer

Speaker:

ways of saying the same thing.

Speaker:

So, the blank stare helps us to figure out what's clear to us, but

Speaker:

makes no sense for our audience.

Speaker:

And this kind of information is missing on a stage.

Speaker:

And we can't reliably find that out while practicing alone, because we're

Speaker:

all affected by the curse of knowledge.

Speaker:

When everything is clear to us, it's hard to see what still

Speaker:

remains unclear to others.

Speaker:

We need other people's help to figure that out.

Speaker:

Alone, in our office, we lack these blank stares, the kind of stares

Speaker:

that make us look for simpler ways of explaining our idea.

Speaker:

Practicing in front of a small live audience helps, as do private

Speaker:

conversations with friends.

Speaker:

Use these as a testing environment for the clarity of your communication.

Speaker:

Sadly though, many speakers tend to avoid these situations because

Speaker:

a blank stare embarrasses them.

Speaker:

I think that that's a mistake.

Speaker:

The blank stare is our friend.

Speaker:

It allows us to fix our blind spots.

Speaker:

So, look for and embrace blank stares.

If you liked this post

consider subscribing to my week-daily thoughts on the art of communicating.
We never use your address for anything else. Please see our privacy terms.