Why the blank stare of your conversation partner is a powerful tool to arrive at clearer communication.
Transcript
One of the things we lack as speakers on a large stage is the blank stare
Speaker:of our audience, even more so when the large stage is virtual, so
Speaker:that you're looking into a camera.
Speaker:In a one-on-one conversation or in a meeting, the blank stare
Speaker:informs us about our blind spots.
Speaker:If we're being fuzzy, or if our words feel too abstract, we
Speaker:will usually see it immediately reflected on other people's faces.
Speaker:Which in turn will lead us to look for different, clearer
Speaker:ways of saying the same thing.
Speaker:So, the blank stare helps us to figure out what's clear to us, but
Speaker:makes no sense for our audience.
Speaker:And this kind of information is missing on a stage.
Speaker:And we can't reliably find that out while practicing alone, because we're
Speaker:all affected by the curse of knowledge.
Speaker:When everything is clear to us, it's hard to see what still
Speaker:remains unclear to others.
Speaker:We need other people's help to figure that out.
Speaker:Alone, in our office, we lack these blank stares, the kind of stares
Speaker:that make us look for simpler ways of explaining our idea.
Speaker:Practicing in front of a small live audience helps, as do private
Speaker:conversations with friends.
Speaker:Use these as a testing environment for the clarity of your communication.
Speaker:Sadly though, many speakers tend to avoid these situations because
Speaker:a blank stare embarrasses them.
Speaker:I think that that's a mistake.
Speaker:The blank stare is our friend.
Speaker:It allows us to fix our blind spots.
Speaker:So, look for and embrace blank stares.