Three simple habits that help you become known as a person others can trust.
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Transcript
The habit of meaning, what you say is one of the safest ways to build
Speaker:long-term trusted relationships.
Speaker:It requires three things.
Speaker:Honesty.
Speaker:Empathy and clarity.
Speaker:The honesty to only promise to others what you can keep.
Speaker:And of course be open to say so if you can't.
Speaker:The empathy to understand that this is what they actually need.
Speaker:And the clarity to speak so that others really understand
Speaker:what you meant to promise.
Speaker:A surprisingly large amount of frustration around broken promises
Speaker:stems from a lack of the latter.
Speaker:What we said was not what we meant.
Speaker:At least it's not what they thought we meant.
You need all three:Honesty, empathy, and clarity.
You need all three:You'll be recognized as a trustful person when you turn this into a habit.
You need all three:Only promise what you can keep, never promise what you can’t keep.
You need all three:Only promise what's helpful.
You need all three:Don't promise what's not helping.
You need all three:And be clear in articulating what it is that you're actually
You need all three:promising so that the others get it.