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What does it take to say something nice?

It’s easy when you’re in a great mood but a bit harder when you’re not.

It’s easy when you’re relaxed but a lot harder when you’re stressed.

It’s easy when the other person was nice to you but not so easy when she wasn’t.

It feels easy when you want something from the other person but not as easy when you don’t.

It’s extra hard when you’re angry. When you’ve been hurt.

It’s also hard when you don’t have to.

And yet, it makes all the difference. In any of these situations.

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The complete picture

Many communicators struggle with the challenge to convey a complete picture of their topic to their audience. After all, it’s quite a complex topic to

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All eyes are on you

“So, what shall we do about it?”, Martin asks. Suddenly, all eyes are on you. It’s a crucial phase of the project. The team is

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Becoming a leader

When people transition into a leadership position, they are regularly surprised to learn how much of their job is now communication. And, in turn, how

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Dr. Michael Gerharz

Dr. Michael Gerharz

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