What does it take to say something nice?

It’s easy when you’re in a great mood but a bit harder when you’re not.

It’s easy when you’re relaxed but a lot harder when you’re stressed.

It’s easy when the other person was nice to you but not so easy when she wasn’t.

It feels easy when you want something from the other person but not as easy when you don’t.

It’s extra hard when you’re angry. When you’ve been hurt.

It’s also hard when you don’t have to.

And yet, it makes all the difference. In any of these situations.

How clear is your thinking?

Answer 9 quick questions to find out:

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I’ve worked really hard so I deserve this vacation. I’ve saved my whole life so I deserve this new home. I’m helping everyone anytime so

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Lazy empathy

“What’s in it for them?” is in my top 3 of most misleading speaking advice. It sounds perfectly reasonable. Of course our audience wants to

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Dr. Michael Gerharz

Dr. Michael Gerharz

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