Know it all, know it quick?

Know it all, know it quick?

It’s the default mode in Q&A: Know it all and know it quick. The common intuition is that as an expert you just have to have a good answer quick. Because if you don’t, your status may be challenged. Because – so the reasoning goes – how would you be an expert if you didn’t know that right away, right?

I think the opposite is true.

If you take your time to come up with a well thought out answer rather than give me the first answer that pops to your mind. If you admit that you need to fill in a gap and then let me observe how you come up with connecting dots while thinking out loud. And if your response then will make so much more sense than the quick answer, then that will actually raise your status.

Because it shows that you treat your audience with respect. It proves that you’re not in it for the show but for the cause. It’s evidence for that you’re looking for the right answer rather than the quick answer.

Audiences appreciate it being served well a great deal.

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Dr. Michael Gerharz

Dr. Michael Gerharz

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