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It’s different over there

If your communication doesn’t challenge what we know or what we believe, why would we grant you a share of our time?

If afterwards everything will be just the same as before and nothing has changed, why invest the time?

Communication that brings no change is a waste of time.

Worst, it creates no tension for your audience to take any action. So, it’s also a waste of your time.

Tension is created by showing us a path that’s different than the one we’re on. A path that we like better. Let’s say because it helps us solve a challenge we’re facing. Or because it provides the missing piece for a puzzle. Or maybe simply because it’s more fun over there.

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Valuing my time

In a fast paced world like ours, attention is among the most precious resources of any audience. Which makes the ability to find the words

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Tell me only one thing

The default mode for presenting is this: “I’m going to tell you everything I know and when I’m done, you are going to be convinced.”

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Pushback

Back in the days when I was still offering design services I recall a meeting with one of my clients. We had sent them a

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