How to find out whether you’re doing it?

Conductor Benjamin Zander has a simple rule to find out:

“When their eyes are shining you know you’re doing it.” – Benjamin Zander

I have adopted that rule from the moment I first saw his great TED talk and it has served me really well ever since.

The moment that people see order from chaos, that they see the path that was there all along, yet hidden in darkness, that moment is often exactly when their eyes start shining.

When you’ve experienced that moment with your clients, your audience, your children or anyone else even once, there can only be one conclusion for any further conversation that you’re going to have:

“Who am I that their eyes are not shining?” – Benjamin Zander

If you liked this post

consider subscribing to my week-daily thoughts on the art of communicating.
We never use your address for anything else. Please see our privacy terms.

Read More

About a happy man

I have been a happy man ever since January 1, 1990, when I no longer had an email address. I’d used email since about 1975,

Read »

Strange reality

People meet, incidents occur, without anyone ever having done anything intentionally for this to happen. Reality just happens. Still, as humans we can’t help but

Read »
Dr. Michael Gerharz

Dr. Michael Gerharz

GET

Work with me 1:1

Create messages that resonate so strongly that it leads to change!
Focus your message to what matters most to your customers and communicate it with clarity

SEARCH THE SITE

Yes, I love talking to you. Call me at +49.2241.8997777
Or reach out at michael@michaelgerharz.com