Delight

If there was one thing you could do today to delight one of your customers and put a smile on their face, what would it be?

Why don’t you?

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So what?

A presentation can be brilliantly argued, beautifully designed, masterfully delivered … … and still fail because it lacks a compelling answer to one simple question:

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The ruthless audience

Audiences are ruthless. When, after a talk, someone asks an audience member: “What was the talk about?” they are going to answer with a short

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Dr. Michael Gerharz

Dr. Michael Gerharz

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