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Can’t quite put my finger on it

Recently, in the mind of some random person: “It’s… odd. I just had two meetings, back to back, and they’ve left me feeling so different, and I’m not quite sure why. The first one had it all – flashy presentation, persuasive arguments, all the right words. It was like a well-rehearsed play, everything in its perfect place. I felt… well, I felt impressed.

“But then there was the second one. It wasn’t as… shiny? We chatted, we laughed. They seemed genuinely curious about what I had to say, which was a pleasant surprise. There wasn’t this rush to get me to agree or nod my head, just this… space. A space for thoughts, feelings… connection?

“I don’t know how to put it. With the first, I felt like I was on a fast-moving train, being shown the sights outside the window. But with the second, it was like a leisurely walk in a park, noticing things together. It’s strange, isn’t it? Both paths led to the same destination, but one journey just felt… richer? Warmer? I can’t quite put my finger on it, but there’s something about that second meeting that lingers with me.”

The impressive performance in the first meeting can be bought with time and money. Hire a good agency, practice, and you’re there.

The second meeting requires empathy and genuine interest, things that can’t be bought.

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Dr. Michael Gerharz

Dr. Michael Gerharz