How confident are you as a speaker?
You are backstage. Palms are sweaty, knees weak, arms heavy. In other words: You’re just plain terrified. Stage fright has got you in its grip
You are backstage. Palms are sweaty, knees weak, arms heavy. In other words: You’re just plain terrified. Stage fright has got you in its grip
If you’ve ever struggled with stage fright but somehow nothing you’ve tried has really worked, this is for you. Perhaps you’ve already watched a couple
As the CEO, if you and one or more board members disagree on the definition of success, you need to have the hard conversations to
So many businesses miss out on an opportunity to create a deeper connection with their customers on their “about us” page. They take “us” to
Here’s why some leaders struggle to align their team behind their vision: They haven’t made the leap from “my vision” to “our vision”. When it’s
We often default to adding more details to clarify our points. But did you ever notice how more details sometimes lead to even more confusion?
Heading there means leaving here. Change becomes easier once we acknowledge that. What will we gain?But also, what will we miss? What’s pulling us ahead?But
If you are a rational person, chances are you’re sometimes deeply frustrated when people just don’t get it. I’ve certainly been in the past. I
If I can’t relate to a speaker’s words, it doesn’t matter how beautiful their slides are, how elaborate their body language is, or how creative
If you’re not excited by your pitch deck, chances are your audience won’t be, either. It’s something that has always baffled me: how far some
Some narratives just won’t go away.Why? The data is clear.Yet people believe the lie.But why? Because it feels right.That’s why. — People aren’t good at feeling
A single “yes” to one of these questions might be enough of a reason to go for it: Will the ideas you share make a
Great storytelling fuels influence.Which is good, bad, and ugly … some thoughts on how to deal with bullshitters: If you manage to tell a story that
Listening is mostly considered to be about filtering the most out of what’s being said. But there’s another side to it. Being listened to. It
We can all agree that you never want to be in the bottom left quadrant. But surprisingly, there are strong proponents for the top left
Tick all boxes that apply: □ listen carefully to every single word□ look the speaker up on LinkedIn□ catch up on this morning’s emails□ surf
How often do you personally hear “Well done!”?It’s not something a leader hears very often, is it? Leaders are supposed to be the ones giving
It’s not that bad leaders are similar to good leaders, just less effective. Bad leaders are much better thought of as the opposite of good
Who else is tired of speakers who waste our time with boring speeches that take forever but lead nowhere? Who else thinks it’s disrespectful when
Focusing hurts. Especially for people who deeply care about what they do and who spend what feels like every waking hour thinking about their idea.
Among the things that frequently surprise my clients is the speed at which we arrive at results. Anna once said: “I am not sure how
What would happen if you stopped “targeting” your customers and started “serving” them? The words we use to describe our work do matter. What are
The art of persuasion is the art of getting people to do something they didn’t want to do. (If they wanted to do it, you
We’re living in a time where the best choice of words might not be trusted due to the overuse of them where they shouldn’t be
This short film about Ezra Caldwell has got me thinking on so many layers. I highly encourage you to watch it: The Bike Maker Be
The art of communicating is less about making yourself heard and understood than about making your audience feel heard and understood. The distinction of great
PowerPoint is an excellent tool to turn great ideas into confusing presentations. Sure, it can be used to turn a great story into a great
Yesterday, my friend Shane Cradock asked “What would you do if you knew you couldn’t fail?” It’s a powerful question and I’d like to dig
You’re handed a megaphone. You can say whatever you want.What do you choose to say? Everyone around you will hear it.But that, of course, is
Great communication tends to be simple.Not trivial, not simplistic, but profoundly simple. Trivial messages take us nowhere.Simplistic ones take us to the wrong places.Profoundly simple
One of the most powerful questions to ask in order to speak with clarity is “Can you see it?”. Because when you can see it,
Average communicators deliver information, good ones spark our interest, great ones redefine what’s possible for us. All of them do it using words. But what
Contrary to what some storytelling coaches want you to believe, in the end there’s only one thing you need to understand about storytelling. And it’s
Trust can thrive when people say what they mean and mean what they say. Easy, isn’t it? Well, not quite … Here’s the bit where
Perhaps something like this … Let’s imagine you’re listening to a skilled speaker. They’re well rehearsed and obviously know what they’re talking about. But still,
The crucial question that’s almost never asked when preparing a talk: Am I excited? Instead, preparation is dominated by “Does it make sense?” Which is
Alignment is when we walk the same path.Agreement is when we walk the same path for the same reason. A lot of frustration in communication
Right now, nothing is more important than you.That’s the feeling that great communicators will give you. Not only in 1:1 conversations, but also on the
How many of your team members tell their families and friends that they are genuinely proud of working in your team? Are you yourself proud
There’s almost no limit in getting people’s support when supporting you gets them what they want. This alignment, of course, gets easier the better you
If you can manage to plant one thought in my head that I can’t stop thinking about, you’ve achieved more than most other talks. Don’t
Ever tried playing Jazz to a Metal crowd?It’s fun to watch. Even more so when the Jazz fan tries to convince the Metal crowd that
For some, it’s a huge source of frustration.For others, it’s a gift. The blank stare on people’s faces when you tell them about your great
The most compelling “aha moments” create an “of course effect”. It’s that sudden realization or enlightenment you experience once you see a solution or idea
Did you ever notice how aha moments often come in silence? Now, when a speaker is bombarding their audience with info, never giving them even
How do you measure the success of your talk? There were standing ovations? There were no questions?There were many questions? Your boss liked it?Your colleagues
As a speaker, you’re in the driver’s seat.Which can be a problem for your audience. If you drive too fast, they’ll miss the point.If it’s
If you take communication seriously it will lead you to confront the tough questions. What’s the point?Who are we doing it for?What are their struggles?No,
You don’t! It’s much more satisfying for both sides to figure out how what they want aligns with what you want. Don’t force them to
The Sales Director thought the COO was a coward while the COO thought the Sales Director was risking the business. It’s a common situation when
It’s called “giving a talk” but let’s face it: Many speakers show up to take … … our time… our attention… our money… our vote… our
Almost nothing is important.And yet, the Universe is on a mission to make us believe it was. If you’re leading an organization, you’re bombarded with
You don’t enjoy public speaking?Well, many great speakers don’t, either! This observation often surprises people. In both camps. A friend of mine was baffled to
Reminder: The easier you make it for your audience to speak about your idea, the more likely it becomes that they actually do. It’s not
“Good job,” the leader declares as the team meeting disperses. The team members file out with a quiet that speaks volumes, another routine meeting has
“I will not be thinking theory.” Victor Wooten, a famous Jazz bassist, prefers groove over theory. For him, it’s obvious that when it grooves, the
For much of the last century, management theory was about ironing out human personalities. It was focused on standardizing processes, reducing variability, and treating human
I have the privilege of working with people who love what they do and who are extraordinarily good at what they do. Most of them
Recently at Confused Corp, they launched the ‘Simplicity Initiative’. In a team meeting, one brave soul asked, “What’s the goal of this initiative?” The manager,
Simplicity is not the opposite of complexity. It’s the prerequisite. Deep inside, complexity is terrified of simplicity. It fears that simplicity would strip away the
Imagine a painter working on a portrait. He’s unhappy with the way the eyes look, so he adds more colors, trying to capture the right
You’re in a meeting room, the air is thick with unease, everyone’s on edge. It’s a heated debate and emotions fly high. Basically, everyone’s waiting
“Looking from my audience’s perspective was a real game changer. Why did no-one teach us that before?” That was the feedback I’ve received a couple
Imagine you’re given a bonus day this year. But there’s a catch: To claim this extra day, you must dedicate it to doing something you’ve
Grand visions for 2024 are a dime a dozen. The actual challenge is to patiently distill the essence of your vision and effectively share it
A common struggle with storytelling is that people don’t know where to find good stories. The truth is, you don’t find good stories, you create
3 fundamental questions that leaders who light the path address in their team communication: 1. Where are we headed?Helps the team understand the destination they
You certainly know the famous drawing that contrasts leaders and bosses. While the boss commands from the command stand (i.e. his desk), the leader leads
For extending a helping hand when you needed help yourself. For lending an ear even though you had urgent stuff to do. For asking the
Here’s a gift that’s guaranteed to still arrive in time: being present! Undivided attention is increasingly rare. But being truly present with your loved ones,
One of the fascinating aspects of AI is that it forces us to reconsider what “uniquely human” actually means. For years, we’ve leveraged computers to
“A great teacher does not teach you to think like them, but to think without them.”– Herbie Hancock The same is true in business …
Alex: For my last talk, I had a grand entrance on a zip line to give a wow effect.Casey: That’s daring! What was the feedback?Alex:
Pretending to have no weaknesses is a rookie move. In the professional world, we respect businesses that recognize their limits and embrace them. B.B. King,
Reading aloud is not just for children’s bedtime stories or grandiose speeches. It’s an effective editing tool and a litmus test for the clarity and
If your audience didn’t get it, they didn’t get it.That’s rule no. 1. There really is no use in arguing that you meant it slightly
Some leaders are good at making decisions.Others are good at making it obvious how decisions are made. Both can lead an organization to incredible success.
Recently at Confused Corp, the world market leaders for unclear instructions and perplexed employees… In a performance review, a manager told an employee, “Your work
No more beating around the bush. In the corporate jungle, toxic vagueness is not just a nuisance; it’s a predator, lurking in the ambiguities of
Derek, a senior manager, is a man plagued by his own insecurities. Tasked with overseeing the development of a new software application, he finds himself
There’s a fine line between trivial and profoundly simple. One is generic (“Just believe in yourself!”), while the other offers concrete guidance and acknowledges the
Remember the days when workshops were that marathon where you had to block off entire days in your calendar? A pretty tough choice when you’re
Recently, at Confused Corp, the world market leaders for unclear instructions and perplexed employees. A strategy retreat, employees navigating a literal maze. HR Lead: Our
What empowerment means:The leader trusts the team with making choices. How it’s often done:The leader trusts the team with making choices as long as it’s
It’s not about being the loudest voice in your space; it’s about being the voice that cuts through the noise. Surprisingly often that’s the calm
Maybe not, as Arno Geiger points out: “The inclination towards logic in literature is nothing but a prejudice against life. In the many collections of
When you’re busy being right, consider that, in the meantime, others may already be getting it right. PS: Happy to help if you’re trying to
Recently at Confused Corp, the world market leaders for unclear instructions and perplexed employees … The CEO, known as the “Master of Monologues”, announces: “We
Yesterday, I spoke about managed dissatisfaction. In communication it means meeting the basic threshold of adequacy without investing in the effort to truly connect, enlighten,
During our latest family vacation we stayed at what must be the world champions of managed dissatisfaction. The resort managed to do slightly less than
When leadership announces the script for the new year, you can often feel their excitement. The CEO bursts with pride and it’s fair to assume
Here’s the deal: You deeply care about the things you do, I deeply care about the things I do. You’ve built something extraordinary, I’ll guide
Recently at Confused Corp, the world market leaders for unclear instructions and perplexed employees. The CEO announces: “Our email communication is the pinnacle of clarity!”
In the dim glow of his office, Patrick stared at the latest report. The numbers were as lifeless as the cold, blue light that cast
Before you can make the leap from good to great communication, you’ll need to survive the “trap of good communication”. The “trap of good communication”
Headlines are the handshake before the conversation: We’re agreeing on an exchange of attention and value. You promise me value, I promise you my attention
When you begin to craft a speech, it can feel remarkably akin to setting foot on unfamiliar terrain. You’re heading into the unknown, with no
Opportunity is not the kind of person who just knocks on your door. Opportunity likes to be invited. When was the last time you sent
… don’t add more; find its heart and show that. Take a step back, subtract the non-essential, and amplify the essential!
Jenny’s heart was all in on her startup, a novel app that aimed to revolutionize online learning. But months post-launch, the expected user growth was
Venturing into the unknown requires bold steps, not just detailed plans. It’s one thing to say: “Here’s the plan.”It’s another to say: “I believe in